Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality - Hardcover

Siebel, Thomas; Malone, Michael

Hardcover

ISBN 10: 0756776260 ISBN 13: 9780756776268

Publisher: Diane Pub Co, 1996

Synopsis

New York. 22 cm. 247 p. Encuadernación en tapa dura de editorial con sobrecubierta ilustrada. Idioma inglés .. Este libro es de segunda mano y tiene o puede tener marcas y señales de su anterior propietario.

About this title

Review

Charles R. Schwab Chairman and CEO, The Charles Schwab Corporation "Virtual Selling" is loaded with practical ideas for improving and expanding our relationships with existing and future customers.

George T. Shaheen Managing Partner, Andersen Consulting Total Sales Quality will revolutionize the sales process, the same way that Total Quality Management (TQM) revolutionized business management. It's about time that TQM is applied to sales, the last unautomated corner of the corporate world.

A. Michael Spence Dean, Stanford Graduate School of Business A very useful and insightful book. It sets forth clearly and persuasively the substantial returns to be gained from the right kind of investment in sales information systems.

Debbie Miller Vice-President, Systems Business Unit, Americas, Digital Equipment Corporation A must read for every sales person, sales manager and corporate executive who plans on using computers to make customers more satisfied and close more business.

Edition details

• Publisher: Diane Pub Co
• Publication date: 1996
• Language: English
• ISBN 10: 0756776260
• ISBN 13: 9780756776268
• Binding: Hardcover
• Number of pages: 248