The Field Guide to Human Error Investigations - Hardcover

Dekker, Professor Sidney

Hardcover

ISBN 10: 0754619176 ISBN 13: 9780754619178

Publisher: Ashgate Publishing Limited, 2002

Synopsis

This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system. The two parts of this guide concentrate on each view, leading towards an appreciation of the new view, in which human error is the starting point of an investigation, rather than its conclusion. The second part of this guide focuses on the circumstances which unfold around people, which causes their assessments and actions to change accordingly. It shows how to "reverse engineer" human error, which, like any other componant, needs to be put back together in a mishap investigation.

Edition details

• Publisher: Ashgate Publishing Limited
• Publication date: 2002
• ISBN 10: 0754619176
• ISBN 13: 9780754619178
• Binding: Hardcover
• Language: English
• Number of pages: 170