Managing Maintenance Error: A Practical Guide - Hardcover

Reason, James; Hobbs, Alan

Hardcover

ISBN 10: 0754615901 ISBN 13: 9780754615903

Publisher: CRC Press, 2003

Synopsis

Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer’s guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on:- managing person, the task and the team; - the workplace and the organization; - creating a safe culture; It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities. The readership will include maintenance engineering staff and safety officers and all those in responsible roles in critical and systems-reliant environments, including transportation, nuclear and conventional power, extractive and other chemical processing and manufacturing industries and medicine.

About this title

Review

'...very readable and comprehensive book...This book is a valuable tool for maintenance and engineering professionals.' Danny Azavedo, Maintenance Engineering Society of Australia 'Excellently explained and illustrated throughout, this is ideal reading and reference material for the eager, curious and dedicated safety professional.' Occupational Safety and Health Journal, October 2003 'Concepts are clearly explained throughout, rendering this one of the most practitioner-friendly books I have read for some time. This is an important achievement, for in the high-pressure world of maintenance managers, supervisors and workers need to be able to get at and assimilate useful information quickly. ...It is lucid, accessible and logically structured...' Risk Management: An International Journal, 2004 '...written by two world renowned experts, its contents are applicable to all technologically driven industries. The reader will find it rewarding and it will undoubtedly provide a valuable resource for the understanding and investigation of human error contribution to accidents...should be recommended reading for all involved with management, supervision, training and front line duties involving maintenance, repair and overhaul activities.' The Aerospace Professional July 2004

Synopsis

Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organizations. This is a down-to-earth practitioner's guide to managing maintenance error. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer's guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on: managing person, the task and the team; the workplace and the organization; and creating a safe culture. It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities.

Edition details

• Publisher: CRC Press
• Publication date: 2003
• ISBN 10: 0754615901
• ISBN 13: 9780754615903
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 208