In the last few decades we have seen a succession of management theories, some of which have partially delivered on the promise that their adoption is THE solution to the many issues facing organizations today. Dave Snowden offers a different approach. He develops a framework which shows how approaches such as Business Process Re-engineering, Learning Organization and Knowledge Management all have validity, but within boundaries. In doing so he explains many of the partial successes of organization-wide initiatives.
This is the first book to combine the theory and practice of Social Complexity in a book that will appeal to practitioners and academics. Deeply rooted in many academic disciplines, this book is above all a 'how to understand and act' book and is organized into three main subject areas: sense-making, narrative and networks.
Dave Snowden has been a popular speaker in conferences on all four continents over the past five years, and this is the long awaited book that provides both the theoretical background to his work and a series of practice tools, models and methods that readers will be able to apply in their organizations. It covers areas as diverse as strategy, leadership, innovation, cultural change, market intelligence, knowledge management and organizational design and represents one of the most significant step changes in our understanding of management science and practice in the last decade.
* First book from leading name in the field
* First practice-theory book in the field of social complexity
* Provides a series of practice tools, models and methods to apply within an organization
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