Communications (CMI Open Learning Programme) - Softcover

Kate Williams; Corinne Leech

Softcover

ISBN 10: 0750664282 ISBN 13: 9780750664288

Publisher: Butterworth-Heinemann Ltd, 2004

Synopsis

The new edition of the "Chartered Management Institute's Open Learning Programme" has been updated to include the latest management concepts and methodologies. It includes current management concepts, the changing legal framework in which managers operate and the impact of technology in the work environment. The scope of the workbooks has been broadened to enable more generic and stand-alone use of the materials. Each workbook has a new introduction that places the subject area within the context of the managerial role and the end of each section now has a learning summary. The final summaries from the first editions have been replaced with a section entitled Toolkits for Busy Managers that includes links to other workbooks in the series, links to relevant BH/CMI textbooks, further reading, website addresses, and trade journals. User and mentor guides are now a downloadable resource from BH website. It offers processes for effective communication - models, barriers. This work describes the impact of e-technology in the workplace. It covers the international aspects of communication. Presenting information formally and informally, it facilitates effective meetings.

About this title

About the Author

Has extensive management and training experience in both public and private sector organisations, including the design and delivery of training solutions and material. She is co-director of the Learning Approach, a training and resource consultancy specialising in developing managers.

Edition details

• Publisher: Butterworth-Heinemann Ltd
• Publication date: 2004
• ISBN 10: 0750664282
• ISBN 13: 9780750664288
• Binding: Paperback
• Language: English
• Edition number: 2
• Number of pages: 96