ISO 9000: 2000 Quality System Development Handbook: 2000 Quality System Development Handbook - Softcover
Synopsis
This essential and comprehensive guide to implementing the Quality System Standard has again been updated to include more guidance on the application of the standard, particularly to the Service Industries, making it the most complete guide to ISO 9000 available. This is not a wordy and theoretical tome; it is a practical instruction manual for implementing quality system requirements and becoming certified to the now indispensable worldwide quality system standard.
This handbook has been written with the discerning manager in mind, and is a manual for those managing, designing, implementing, auditing and improving quality systems. In this book the mysteries of how to become and remain certified to the quality system standard are solved. The approach taken in the handbook is appropriate for managers and practitioners of all types in any organisation. Unlike other guides, this book addresses each individual requirement of each clause. One by one the purpose and scope of the requirements is explained and practical guidance in meeting them is offered.
Comprehensive and practical guide
Covers over 250 requirements of the standard
Includes useful checklists, flow charts, related standards, bibliography
"synopsis" may belong to another edition of this title.
Product Description
Since publication of the fourth edition in 2000, David Hoyle has collected the experiences of organizations, quality managers and auditors who have actually worked with the 2000 version of the ISO 9000 family of standards, and these are now presented in this new edition of the leading quality management systems guide.
* The best-selling ISO quality management guide
* Authoritative, clear and unambiguous guidance on all aspects of quality management systems from one of the world's foremost experts on the ISO 9000 family of standards
* Fully updated to the latest experiences of working with ISO 9000, with hard-won information from industry and the service sector, plus quality auditors, on working successfully with the standard
Review
Reviews of The Previous Edition:
"..the definitive text on how to implement a quality management system "the right way'....written in plain English...a great read.."
Momentum, Jun 2002 (Magazine of the Quality Society of Australasia)
"With its emphasis throughout on process improvement, the book is a must for anyone in the business of implementing or interpreting ISO 9001:2000 and, more importantly, looking to gain added value and enhanced organisational performance from it." - Quality World, May 2002
"...a comprehensive and practical guide, covering over 250 necessary requirements a company must fulfill to achieve ISO 9000 status...includes useful check-lists, flow charts and related standards."
- Quality Today, Feb 2002
"About this title" may belong to another edition of this title.
