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IMOLP Getting TQM to Work: Manage Activities Diploma S/NVQ Level 5: Workbook 5 (Institute of Management Open Learning Programme S.) - Softcover

Institute Of Management

 
9780750636643: IMOLP Getting TQM to Work: Manage Activities Diploma S/NVQ Level 5: Workbook 5 (Institute of Management Open Learning Programme S.)

Synopsis

By the end of this workbook you should be able to: understand the four key stages in implementing a successful TQM programme; apply the right process management tools; create the right culture for successful change management programmes; manage staff to ensure implementation of TQM, effectively communicating, empowering and motivating; and, set goals for an effective TQM programme and set up mechanisms for problem solving. This title talks about understanding, preparing and planning for TQM. It discusses communicating and setting goals and measuring performance; creating the right culture for motivation and empowerment; offering techniques for process management including part analysis, fishbone and flow-charts.

"synopsis" may belong to another edition of this title.

Synopsis

By the end of this workbook you should be able to: understand the four key stages in implementing a successful TQM programme; apply the right process management tools; create the right culture for successful change management programmes; manage staff to ensure implementation of TQM, effectively communicating, empowering and motivating; and, set goals for an effective TQM programme and set up mechanisms for problem solving. This title talks about understanding, preparing and planning for TQM. It discusses communicating and setting goals and measuring performance; creating the right culture for motivation and empowerment; offering techniques for process management including part analysis, fishbone and flow-charts.

"About this title" may belong to another edition of this title.