Synopsis
A broad-based text for students and managers studying for management qualifications. It is aimed at the lynchpin role of the first-line manager, this being recognized as the key position between the direction the organization is going in, and the employees at operational level who have to deliver or produce services and products. The book considers: managing services and products; recruitment, training and development; budgets and accounts; and customer relationships to the more established repertoire of management styles, organizational behaviour and communications.
"synopsis" may belong to another edition of this title.
Review
"This book brings together an excellent range of topics, presented in a clear and forthright manner. Each chapter has good depth to the topic, presented in an extremely readable format - very 'user' friendly.
... this 'financial' chapter is one of the clearest this reviewer has read for some time and the author(s) are to be congratulated on their efforts.
...this makes the book a 'must-buy' for discerning readers." Maurice Westcott, MInstAM (Chief Examiner)
Synopsis
A broad-based text for students and managers studying for management qualifications. It is aimed at the lynchpin role of the first-line manager, this being recognized as the key position between the direction the organization is going in, and the employees at operational level who have to deliver or produce services and products. The book considers: managing services and products; recruitment, training and development; budgets and accounts; and customer relationships to the more established repertoire of management styles, organizational behaviour and communications.
"About this title" may belong to another edition of this title.
Search results for First-line Management: A Practical Approach
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First Line Management: A Practical Approach
Published by
A Butterworth-Heinemann Title 19/06/1997, 1997
ISBN 10: 0750627999
ISBN 13: 9780750627993
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Softcover
Seller: AwesomeBooks, Wallingford, United Kingdom
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Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780750627993
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First Line Management: A Practical Approach
Seller: Bahamut Media, Reading, United Kingdom
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780750627993
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Stock Image
First-Line Management: A Practical Approach
Published by
Butterworth-Heinemann Ltd, 1997
ISBN 10: 0750627999
ISBN 13: 9780750627993
Used
Softcover
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780750627993. Seller Inventory # 7087031
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