Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions - Hardcover
Synopsis
Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress. The author, who lectures on the subject in the United States, looks at human behaviour patterns and offers advice towards developing the ability to deal effectively with difficult people, be they clients, supervisors, colleagues or subordinates.
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: AwesomeBooks, Wallingford, United Kingdom
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Hardcover. Condition: Very Good. Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780749910198
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
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Hardback. Condition: Fine. Seller Inventory # GOR014323523
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR002799812
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
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Hardcover. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Ripped/damaged jacket. The dust jacket of this book is slightly damaged/ripped, however, this does not affect the internal condition. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Seller Inventory # CHL10651613
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: Bahamut Media, Reading, United Kingdom
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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780749910198
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siuta.
Seller: madelyns books, Suffolk, United Kingdom
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Condition: Used: Like New. like new condition. . sent next working day from the u/k 1st class 0.0. Seller Inventory # 1124GOVO48M
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Dealing with Difficult People : Proven Strategies for Handling Stressful Situations and defusing Tensions
Published by
Judy Piatkus (Publishers) Limited, London, UK, 1995
ISBN 10: 0749910194
ISBN 13: 9780749910198
Used
Hardcover
Seller: Sarah Zaluckyj, KINGTON, United Kingdom
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Hard Back/Hard Cover. Condition: Fine. Dust Jacket Condition: Dustjacket Near Fine. Reprint. 185 pages. Light wear to top edge & corners of dustjacket. Dustjacket, binding & contents very clean indeed. Seller Inventory # 028100
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Seller: Book Express (NZ), Shannon, New Zealand
Seller rating 4 out of 5 stars
Hardcover. Condition: Good. 192 pages. dj chipped & worn, ex-library book, Many in the course of their jobs have to deal with irate, rude, impatient, em otional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the t. Seller Inventory # 5065w
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Dealing with Difficult People
Published by
Little, Brown and Company, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
New
Hardcover
Seller: Books Puddle, New York, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. pp. 192. Seller Inventory # 2650404200
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Dealing with Difficult People
Published by
Little, Brown and Company, 1990
ISBN 10: 0749910194
ISBN 13: 9780749910198
New
Hardcover
Seller: Majestic Books, Hounslow, United Kingdom
Seller rating 4 out of 5 stars
Condition: New. pp. 192. Seller Inventory # 58107063