The Interviewer's Handbook advises on interview techniques for a variety of workplace situations including recruitment interviews, performance appraisals, attendance and absence management, discipline and grievance management and accident investigation.
This book offers essential advice on the use of effective questioning techniques and how to get the most out of an interviewee. It provides in-depth guidance on the role that body language plays and examines the significance of listening techniques. The Interviewer's Handbook also shows how to encourage dialogue and avoid conflict in sensitive situations.
Case studies and scenarios are provided throughout to illustrate these vital techniques and how they get the best out of the interviewee and interviewer.
"synopsis" may belong to another edition of this title.
Sandra Bunting is now a writer and also a part-time Associate Lecturer with the Open University Business School, facilitating student learning on two on-line Business Studies programmes.
She was formerly Head of Management Studies at an Oxford Business School and prior to that Head of Division of Business, Leisure and Information Technology at a Leicestershire college.
Earlier in her career she was a Lecturer and Programme Area Leader with responsibility for strategic curriculum development of business and management programmes.
Part One - Interview preparation: Questioning techniques; Communication and listening techniques; Non-verbal communication and body language; Interviews.
Part Two - Interview processes: Job analysis, design of work and exit interviews; Recruitment and selection; Performance appraisal; Attendance and absence management; Discipline and grievance management; Accident investigation.
"About this title" may belong to another edition of this title.
FREE shipping within United Kingdom
Destination, rates & speedsSeller: Reuseabook, Gloucester, GLOS, United Kingdom
Paperback. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Seller Inventory # CHL9648217
Quantity: 1 available
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001779818
Quantity: 2 available
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780749449322. Seller Inventory # 9250757
Quantity: 1 available
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. New Ed. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP12483846
Quantity: 1 available
Seller: J J Basset Books, bassettbooks, bookfarm.co.uk, Peter Tavy, United Kingdom
Glossy Pictorial Card. Condition: Near Fine (NEAR NEW). No Jacket. Reprint. This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! This copy is Near Fine (NEAR NEW). FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE! Size: 8vo - over 7¾" - 9¾". EX PUBLIC SECTOR LIBRARY BLACK. Seller Inventory # 33333337186
Quantity: 1 available
Seller: J J Basset Books, bassettbooks, bookfarm.co.uk, Peter Tavy, United Kingdom
Glossy Pictorial Card. Condition: Near Fine (NEAR NEW). No Jacket. This is a First Edition of This Edition. This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! This copy is Near Fine (NEAR NEW). FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE! Size: 8vo - over 7¾" - 9¾". EX PUBLIC SECTOR LIBRARY BLACK. Seller Inventory # 33333337188
Quantity: 1 available
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 214 pages. 9.00x6.00x1.00 inches. In Stock. Seller Inventory # zk0749449322
Quantity: 1 available
Seller: L. Michael, North Hollywood, CA, U.S.A.
Soft cover. Condition: As New. B00K: AS NEW/, 2007 (illustrator). 1st Edition. B00K: AS NEW/, $47.99 0749449322 the INTERVIEWER'S HANDBOOK : SUCCESSFUL INTERVIEWING TECHNIQUES for the WORKPLACE Bunting, Sandra Kogan Page Ltd., 2007 1sT Paperback Edition. Blue Spine With Title In White Letters, Medium To Small Soft Cover B00K: AS NEW/, UnRead, One Top Corner Of The Rear Cover Has A Partial Fold Over. This BooK Is Hard To Find, Will Make An Excellent Addition To Your Own Personal Library Collection, Or As A Gift. = World Wide Shipping = AVAILABLE =. Seller Inventory # 003159
Quantity: 1 available