The Handbook of Logistics and Distribution Management - Softcover

Rushton, Alan

Softcover

ISBN 10: 0749446692 ISBN 13: 9780749446697

Publisher: Kogan Page, 2006

Synopsis

<p>Appealing to students, newly appointed managers and experienced practitioners alike, this definitive text explains the nuts and bolts of the modern logistics and distribution world in plain language.<br><br>Richly illustrated throughout, the third edition of this popular handbook has been completely restructured and fully revised to include the most up-to-date information. Essential areas such as manufacturing logistics, integrated logistics, process design and home delivery have been re-visited to provide an in-depth, thorough understanding.<br><br>There is a new chapter on receiving and despatch within the Warehouse and Storage section, as well as an explanation of new technologies in surrounding chapters such as radio frequency indentification (RFID), voice technology, satellite crane systems and dynamic pick systems. Together with additional information and examples of warehouse design, <i>The Handbook of Logistics and Distribution Management </i>is an invaluable guide for distribution, logistics and supply-chain managers, as well as students taking logistics-related degrees and professional qualifications.</p>

About this title

About the Author

<p><b>Alan Rushton </b>graduated from the University of Warwick with a degree in Economics, after which he spent several years in industry as Raw Materials Controller with the International Synthetic Rubber Company and as a distribution executive with Rio Tinto Zinc based in London. <br>He studied for an MSc in Transport Studies at Cranfield University and then joined the National Materials Handling Centre, initially to carry out research into urban delivery problems and goods consolidation. He was a senior consultant with the Centre for many years, undertaking a variety of consultancy projects, specializing in transport and logistics systems and strategies. After helping to create the Distribution Studies Unit (DSU) at Cranfield, he became the Director of Studies for the MSc in Distribution Technology and Management, and Head of the DSU.<br>With the creation of the Cranfield Centre for Logistics and Transportation (later the Cranfield Centre for Logistics and Supply Chain Management, CLSCM) he became the Director of Graduate Programmes for the new Centre where he set up and, for many years, ran the Executive MSc in Logistics and Supply Chain Management. He became the Director of eLearning for CLSCM and chaired the eLearning Committee for the Cranfield School of Management. As well as his research and consultancy experience in transport, distribution, logistics and the supply chain, he has lectured in Europe, the Far East, the Middle East, North America, South America and Africa. He has published widely and co-wrote the original and subsequent editions of The Handbook of Logistics and Distribution Management, which was first published in 1989. He is also co-author of International Logistics and Supply Chain Outsourcing. He has continued to undertake consultancy, both nationally and internationally, and is the Director of Dialog Consultants Ltd, a consultancy specializing in distribution, logistics and supply chain management. Alan is a Fellow of the Chartered Institute of Logistics and Transport.</p>

Excerpt. © Reprinted by permission. All rights reserved.

<p>PART 1 CONCEPTS OF LOGISTICS AND DISTRIBUTION<br><br> 1 Introduction to logistics and distribution<br><br> Introduction<br><br> Scope and definition<br><br> Historical perspective<br><br> Importance of logistics and distribution<br><br> Logistics and distribution structure<br><br> Summary<br><br> 2 Integrated logistics and the supply chain<br><br> Introduction<br><br> The total logistics concept<br><br> Planning for distribution and logistics<br><br> The financial impact of logistics<br><br> Globalization and integration<br><br> Integrated systems<br><br> Competitive advantage through logistics<br><br> Logistics and supply chain management<br><br> Summary<br><br> 3 Customer service and logistics<br><br> Introduction<br><br> The importance of customer service<br><br> The components of customer service<br><br> Two conceptual models of service quality<br><br> Developing a customer service policy<br><br> Levels of customer service<br><br> Measuring customer service<br><br> The customer service explosion<br><br> Summary<br><br> 4 Channels of distribution<br><br> Introduction<br><br> Physical distribution channel types and structures<br><br> Channel selection<br><br> Third party or own account?<br><br> Different services that are offered<br><br> Key drivers for third-party distribution<br><br> Key issues in third-party distribution and logistics<br><br> Fourth-party logistics<br><br> Summary<br><br> 5 Key issues and challenges for logistics<br><br> Introduction<br><br> The external environment<br><br> Manufacturing and supply<br><br> Distribution<br><br> Retailing<br><br> The consumer<br><br> Summary<br><br> PART 2 PLANNING FOR LOGISTICS<br><br> 6 Planning framework for logistics<br><br> Introduction<br><br> Pressures for change<br><br> Strategic planning overview<br><br> Logistics design strategy<br><br> Product characteristics<br><br> The product life cycle<br><br> Packaging<br><br> Unit loads<br><br> Summary<br><br> 7 Logistics processes<br><br> Introduction<br><br> The importance of logistics processes<br><br> Key logistics processes<br><br> Approach<br><br> Tools and techniques<br><br> Summary<br><br> 8 Logistics network planning<br><br> Introduction<br><br> The role of distribution centres and warehouses<br><br> Cost relationships<br><br> A planned approach or methodology<br><br> Initial analysis and option definition<br><br> Logistics modelling<br><br> Matching logistics strategy to business strategy<br><br> Site search and considerations<br><br> Summary<br><br> 9 Logistics management and organization<br><br> Introduction<br><br> Relationships with other corporate functions<br><br> Logistics organizational structures<br><br> Organizational integration<br><br> The role of the logistics or distribution manager<br><br> Payment schemes<br><br> The selection of temporary staff and assets<br><br> Summary<br><br> 10 Manufacturing and materials management<br><br> Introduction<br><br> Just-in-time<br><br> Manufacturing resource planning (MRPII)<br><br> Material requirements planning (MRP)<br><br> The MRP system<br><br> Flexible fulfilment (postponement)<br><br> The effects on distribution activities<br><br> Summary<br><br> PART 3 PROCUREMENT AND INVENTORY DECISIONS<br><br> 11 Basic inventory planning and management<br><br> Introduction<br><br> The need to hold stocks<br><br> Types of stock-holding/inventory<br><br> The implications for other logistics functions<br><br> Inventory costs<br><br> Inventory replenishment systems<br><br> The economic order quantity<br><br> Demand forecasting<br><br> Summary<br><br> 12 Inventory and the supply chain<br><br> Introduction<br><br> Problems with traditional approaches to inventory planning<br><br> Different inventory requirements<br><br> The lead-time gap<br><br> Inventory and time<br><br> Analysing time and inventory<br><br> Inventory planning for manufacturing<br><br> Inventory planning for retailing<br><br> Summary<br><br> 13 Purchasing and supply<br><br> Introduction<br><br> Setting the procurement objectives<br><br> Managing the suppliers<br><br> Collaborative planning, forecasting and replenishment<br><br> Factory gate pricing<br><br> E-procurement<br><br> Summary<br><br> PART 4 WAREHOUSING AND STORAGE<br><br> 14 Principles of warehousing<br><br> Introduction<br><br> The role of warehouses<br><br> Strategic issues affecting warehousing<br><br> Warehouse operations<br><br> Costs<br><br> Packaging and unit loads<br><br> Summary<br><br> 15 Storage and handling systems (palletized)<br><br> Introduction<br><br> Pallet movement<br><br> Pallet stacking<br><br> Palletized storage<br><br> Palletized storage - comparison of systems<br><br> Summary<br><br> 16 Storage and handling systems (non-palletized)<br><br> Introduction<br><br> Small item storage systems<br><br> Truck attachments<br><br> Long loads<br><br> Cranes<br><br> Conveyors<br><br> Automated guided vehicles<br><br> Hanging garment systems<br><br> Summary<br><br> 17 Order picking and replenishment<br><br> Introduction<br><br> Order picking concepts<br><br> Order picking equipment<br><br> Sortation<br><br> Layout and slotting<br><br> Information in order picking<br><br> E-fulfilment<br><br> Picking productivity<br><br> Replenishment<br><br> Summary<br><br> 18 Receiving and dispatch<br><br> Introduction<br><br> Receiving processes<br><br> Dispatch processes<br><br> Cross-docking<br><br> Equipment<br><br> Layouts<br><br> Summary<br><br> 19 Warehouse design<br><br> Introduction<br><br> Design procedure<br><br> Summary<br><br> 20 Warehouse management and information<br><br> Introduction<br><br> Operational management<br><br> Performance monitoring<br><br> Information technology<br><br> Data capture and transmission<br><br> Radio data communication<br><br> Summary<br><br> PART 5 FREIGHT TRANSPORT<br><br> 21 International logistics: modal choice<br><br> Introduction<br><br> Method of selection<br><br> Operational factors<br><br> Transport mode characteristics<br><br> Consignment factors<br><br> Cost and service requirements<br><br> Aspects of international trade<br><br> Summary<br><br> 22 Intermodal transport<br><br> Introduction<br><br> Intermodal equipment<br><br> Intermodal vehicles<br><br> Intermodal infrastructure<br><br> Freight facilities grants<br><br> Track access grants<br><br> Company neutral revenue support grants<br><br> Summary<br><br> 23 Road freight transport: vehicle selection<br><br> Introduction<br><br> Main vehicle types<br><br> Types of operation<br><br> Load types and characteristics<br><br> Main types of vehicle body<br><br> The wider implications of vehicle selection<br><br> Vehicle acquisition<br><br> Summary<br><br> 24 Road freight transport: vehicle costing<br><br> Introduction<br><br> Reasons for road freight transport vehicle costing<br><br> The main types of costing system<br><br> Vehicle standing costs<br><br> Vehicle running costs<br><br> Overhead costs<br><br> Costing the total transport operation<br><br> Whole life costing<br><br> Vehicle cost comparisons<br><br> Zero-based budgets<br><br> Summary<br><br> 25 Road freight transport: legislation<br><br> Introduction<br><br> Operator licensing<br><br> Driver licensing<br><br> Drivers' hours regulations<br><br> The Road Transport Directive<br><br> Tachographs<br><br> Vehicle dimensions<br><br> The Immigration and Asylum Act 1999<br><br> Summary<br><br> Further reading<br><br> 26 Road freight transport: planning and resourcing<br><br> Introduction<br><br> Need for planning<br><br> Fleet management<br><br> Main types of road freight transport<br><br> Transport resource requirements<br><br> Vehicle routeing and scheduling issues<br><br> Data requirements<br><br> Manual methods of vehicle routeing and scheduling<br><br> An example of manual routeing and scheduling<br><br> Computer routeing and scheduling<br><br> Other information system applications<br><br> Summary<br><br> PART 6 OPERATIONAL MANAGEMENT<br><br> 27 Cost and performance monitoring<br><br> Introduction<br><br> Why monitor?<br><br> Different approaches to cost and performance monitoring<br><br> What to measure against?<br><br> An operational planning and control system<br><br> Good practice<br><br> Influencing factors<br><br> Detailed and key measures<br><br> Summary<br><br> 28 Benchmarking<br><br> Introduction<br><br> Why should an organization engage in benchmarking?<br><br> How to conduct a benchmarking exercise<br><br> Formal benchmarking systems<br><br> Benchmarking distribution operations<br><br> Summary<br><br> 29 Information and communication technology in the supply chain<br><br> Introduction<br><br> Basic communication<br><br> Supply chain planning<br><br> Warehousing<br><br> Inventory<br><br> Transport<br><br> Other applications<br><br> Trading using the internet - e-commerce<br><br> Summary<br><br> 30 Outsourcing: the selection process<br><br> Introduction<br><br> Approach<br><br> Summary<br><br> 31 Security and safety in distribution<br><br> Introduction<br><br> International security measures<br><br> Strategic security measures<br><br> Tactical security measures<br><br> Safety in the distribution centre and warehouse<br><br> Summary<br><br> 32 Logistics and the environment<br><br> Introduction<br><br> The European Union and environmental legislation<br><br> Logistics and environmental best practice<br><br> Alternative fuels<br><br> Summary</p>

Edition details

• Publisher: Kogan Page
• Publication date: 2006
• Language: English
• ISBN 10: 0749446692
• ISBN 13: 9780749446697
• Binding: Paperback
• Edition number: 3
• Number of pages: 640