Change Management Masterclass: A Step by Step Guide to Successful Change Management - Softcover

GREEN, Mike

Softcover

ISBN 10: 0749445076 ISBN 13: 9780749445072

Publisher: Kogan Page, 2007

Synopsis

Change management, handled badly, can create enormous problems for business. A recent McKinsey survey suggested that only 6% of change management projects are completed successfully, with the process of change causing feelings of anxiety and confusion in the changing organization. There is obviously a great need for support during any transition.

Change Management Masterclass explains the whole process in accessible terms. It looks at why organizations need to change, the different ways change can be approached and what makes a process of change management successful.

It analyses the change process in an ordered and structured way to help you understand the concepts and deal with the unexpected problems that arise. Key points are reinforced with case studies from both the public and private sector including Biogen Idec, The British Council and Aster Group.

Change Management Masterclass provides a model for change which will help you to make sense of change management and manage change better in the future. It will also help you to improve your own performance, and that of your organization.

About this title

About the Author

Mike Green is the Managing Director of Transitional Space, a consultancy firm that specializes in change management, leadership development and individual and team coaching. He is a Visiting Executive Fellow at Henley Business School and also delivers accredited programmes in change management to senior managers and change agents in the UK, Africa and the Middle East.

Excerpt. © Reprinted by permission. All rights reserved.

Introduction

Introduction to change management; Change; Format of the book; A useful accompaniment to change

Part I

1. Approaching Change

Introduction; Metaphors and paradigms; Types of change; Culture; Personality; Groupthink; Summary

2. Orientation

Introduction; The need for change; Change formula; Summary

Part II

3. Organizational Case Studies

Introduction; The organizations and their orientations; Aster Group; The Institute of Public Health in Ireland; Biogen Idec; The British Council; County of Aarhus, Denmark; The kitchenware company; The Primary School; The financial services company

Part III

4. Organization

Introduction; The change kaleidoscope; 7Ss framework; Cultural web; Tichy's change levers; Project management methodology; Different approaches to change; Case study analysis; Summary

5. Mobilization

Introduction; Motivation and mobilization; The change equation; Resistance to the idea of change; Stakeholder interests; Communication, engagement, mobilization; Difference and the cultural dimension; Case study analysis; Summary

6. Implementation

Introduction; Project management implementation; Operationalizing the changes; Case study analysis; Summary

7. Transition

Introduction; Individual change; Teams through change; Shadow side of organizations; Case study analysis; Summary

8. Leading Change

Introduction; Characteristics of leadership; The leadership task; Leadership roles; Leadership style; Case study analysis; Summary

9. Integration

Introduction; Embedding change; Learning; The learning organization; Case study analysis; Summary00

10. Conclusion

Managing change -- best practice; Lessons from the case studies; Conclusion

Edition details

• Publisher: Kogan Page
• Publication date: 2007
• ISBN 10: 0749445076
• ISBN 13: 9780749445072
• Binding: Paperback
• Language: English
• Edition number: 1
• Number of pages: 288