Improving Employee Performance Through Workplace Coaching: A Practical Guide to Performance Management - Softcover

CARTER, Earl

Softcover

ISBN 10: 0749444649 ISBN 13: 9780749444648

Publisher: Kogan Page, 2005

Synopsis

This book is designed to transform line managers from performance 'supervisors' into performance 'coaches'. <i>Improving Employee Performance</i> argues that getting rid of people for under-performance is expensive, time-consuming and bad for workplace morale. It presents a performance management system, built around a coaching model, which prevents this situation from arising. Readers are provided with the tools for implementing a performance management system which includes developing a code of conduct, setting the scene for workplace coaching, describing how a manager can operate on the job, conducting formal reviews, how to prepare managers so they are able to coach competently and what actions to take when an employee does not respond to workplace coaching. . Written in a clear and accessible style<i> Improving Employee Performance</i> provides guidance for both senior managers and the new performance 'coaches' - line managers.

About this title

About the Authors

Earl Carter runs his own consultancy business advising organizations on managing performance, workplace assessment, learning and development. He is co-author of a number of books on training, coaching and mentoring.

Frank McMahon is a management consultant specializing in performance improvement processes. He is also the author of several books on measuring performance and employee relations.

From the Inside Flap

Improving Employee Performance Through Workplace Coaching
A Practical Guide to Performance Management
Earl M A Carter
Frank A McMahon

REAR COVER:

Employee under-performance is expensive, time-consuming and bad for workplace morale. Improving Employee Performance through Workplace Coaching is essential reading for managers who want to improve employee performance and prevent costly employee dismissals and disputes through early intervention procedures.

Drawing upon the authors experience of developing a risk management approach to people management, this book covers all the tools required for implementing a performance management system and includes:

how to develop a code of conduct;
how to set the scene for workplace coaching;
how to conduct formal reviews;
how managers can prepare in order to coach competently;
what actions to take when an employee does not respond to
workplace coaching.

Illustrated with case studies, Improving Employee Performance through Workplace Coaching provides an easy-to-use "building block" approach to managing the learning process. It is written in an accessible and clear style for both senior and line managers.

Earl Carter runs his own consultancy business advising organizations
on managing performance, workplace assessment, learning and development. He is co-author of a number of books on training, coaching and mentoring.
Frank McMahon is a management consultant specializing in performance improvement processes. He is also the author of several books on measuring performance and employee relations.

Excerpt. © Reprinted by permission. All rights reserved.

<p>*Managing People *Getting Started *Preparing to coach people *Operating as a Coach on the Job *Operating as a Coach During a Formal Review *Developing Coaches for Managing People *The Road to Goodbye - When Sacking is the Only Solution *A Risk Management Approach to People Management *Preparing Your Workplace<br><br> *Appendices: Terminology; Case Study in the production sector; Case Study in the entertainment sector; Managing and Rewarding the Performance of Senior Managers</p>

Edition details

• Publisher: Kogan Page
• Publication date: 2005
• Language: English
• ISBN 10: 0749444649
• ISBN 13: 9780749444648
• Binding: Paperback
• Edition number: 1
• Number of pages: 192