How People Tick: A Guide to Difficult People and How to Handle Them - Softcover

Leibling, Mike

Softcover

ISBN 10: 0749443626 ISBN 13: 9780749443627

Publisher: Kogan page, 2005

Synopsis

<p>When dealing with difficult people, it is often just one aspect of their behaviour that is particularly challenging. But that single characteristic can be very problematic!<br><br><i>How People Tick</i> is a practical guide to every type of difficult person and how best to handle them. Each situation is described, how it happens is analysed, and then strategies for dealing with the problem successfully are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.<br><br>Absolutely invaluable to everybody, <i>How People Tick</i> is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is for anyone who finds people bewildering or just plain difficult, and yet still wants to understand them, work with them and live with them.</p>

About this title

About the Author

<b>Mike Leibling </b>is a strategist - for organisations and individuals - who coaches, mentors and writes. In 1995 he founded Strategy Strategy™ which aims to help people and organisations to move on in difficult situations, or preferably avoid them in the first place. Prior to this he was at Saatchi &amp; Saatchi, ultimately as International Strategic Planning Director. Learn more from his website www.StrategyStrategy.com.

From the Inside Flap

How People Tick
A Guide to Difficult People and How to Handle Them
Mike Leibling

REAR COVER:

"Packed with tips on how to tame the most irritating people you are ever likely to meet."
Octavius Black, Managing Director, The Mind Gym

Difficult people can make life impossible. They can be the bane of your life and a real pain to work and live with.

How People Tick is a practical guide to many types of difficult people and how best to handle them. It describes each type of difficult behaviour, analyses why it happens and offers tips for dealing with the problem successfully. Based on a real understanding of their behaviour, it will help you to deal with people who are, for example:

angry; competitive; moody; stressed;
anxious; hostile; negative; unassertive;
boring; indecisive; patronizing; unmotivated;
bullies; insecure; selfish; workaholics.

If you are faced with someone who is difficult, How People Tick will help you to understand them, deal with them, and then carry on working or living with them.

Mike Leibling is a writer, trainer and coach. Having worked at Saatchi & Saatchi he founded Strategy Strategy to help people and organizations to move on in difficult situations, or preferably to avoid them in the first place.

Excerpt. © Reprinted by permission. All rights reserved.

Includes: Angry people; Anxious people; Apologetic people; Blamers; Boring people; Bullies; Charmers; Cold people; Competitive people; confused People; Delegators; Disobedient people; Embarrassed people; Forgetful people; Hostile people; Impatient people; Indecisive people; Insecure people; Late people; Loners; Messy people; Moody people; Negative people; Over-friendly people; Patronising people; Selfish people; Stressed people; Unassertive people; Unenthusiastic people; Unmotivated people; Unrealistic people; Untrusting people; Workaholics; Yes people; and more!

Edition details

• Publisher: Kogan page
• Publication date: 2005
• Language: English
• ISBN 10: 0749443626
• ISBN 13: 9780749443627
• Binding: Paperback
• Edition number: 1
• Number of pages: 192