International Guide to Management Consultancy: The Evolution, Practice and Structure of Management Consultancy Worldwide - Softcover

 
9780749440794: International Guide to Management Consultancy: The Evolution, Practice and Structure of Management Consultancy Worldwide

Synopsis

A handbook for corporate purchasers of management consultancy services, International Guide to Management Consultancy provides a description of the profession worldwide and advice on how to choose and use its services effectively.

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About the Authors

Barry Curnow is vice chairman of the ICMCI, past president of the British IMC and principal of Maresfield Curnow. He is the joint author of three books and numerous articles and teaches consulting at City University Business School.

Jonathan Reuvid graduated in PPE at Oxford University, worked as an economist for the French national oil company, Total, and then in investment banking before taking up senior line and staff positions in industry including general management of a Fortune 500 multinational covering most Western European countries.

Subsequently, Jonathan Reuvid engaged in joint venture development in China and a parallel career in business book publishing. He is author of or consultant editor for more than 30 Kogan Page titles.

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About the Editors

Contributors' Notes

Forewords: President, The ICMCI

Secretary General, Zen Noh Ren

President/Director General, FEACO

Introduction

Part One The Evolution and Practice of Management Consultancy Globally

1.1 The scope of management consultancy in its international practice: parameters and definitions Barry Curnow and Jonathan Reuvid

1.2 The evolution of management consultancy: its origins and global development Matthias Kipping

1.3 Multinational management consultancies; world market leaders Mark Klein, Deloitte Consulting

1.4 The impact of the IT revolution and e-commerce on management consultancy Dr Fiona Czerniawska, MCA

1.5 Sustainability and management consultancy Adrian Henriques

1.6 Delphi Study and beyond: scenarios for the consulting market in 2010 Mike Jeans

Part Two Ethics and Best Practice

2.1 Competition and objectivity: management consultancy, auditing and outsourcing Bruce Petter, MCA 2.2 Professionalism through best practice; universal and local standards Barry Curnow

2.3 Ethical norms and guidelines Paul Lynch

2.4 Higher Education opportunities in management consultancy Sally Woodward and Allan Williams

2.5 Is there a case for regulating management consultants ? Ian Barratt

2.6 The role of a national institute in the development of the profession of management consultancy Hans de Sonnaville

2.7 Corporate governance - structure, processes and functions Dr Daniel Summerfield, IoD

2.8 Pricing for profit Colin Coulson-Thomas

Part Three A Client's Guide to Management Consultancy

3.1 The client-consultant relationship; setting the guidelines Barry Curnow

3.2 Selecting and appointing a management consultancy Barry Curnow

3.3 How to get value from a management consultant Michael Shays

3.4 Managing consultancy projects in progress Barry Curnow

3.5 Phases of the client-consultant relationship Barry Curnow

3.6 Evaluating advice and recommendations Jonathan Reuvid and John Mills

3.7 Appreciative inquiry: accelerating positive change Anne Radford and Liz Mewlish

3.8 The consultant's role in managing change Michael Shays

3.9 Handing over and moving on Barry Curnow

Part Four Key Consultancy Activities

4.1 Strategic consultancy and business development Martin Whitehill

4.2 Marketing David Hussey

4.3 Organisational change: the challenges and the opportunities Colin Coulson-Thomas

4.4 Organisation/culture change in post-merger integration Geoffrey Kitt

4.5 Leadership in process-re-engineering Philip Channer and Jonathan Reuvid

4.6 Coaching in management development Myles Downey

4.7 Supporting employees across the world Michael Reddy

4.8 Communications Colette Dorward

4.9 Customer relations Clive Bonny

4.10 Information and knowledge management Colin Coulson-Thomas

4.11 Systems Integration Trevor Elliott and Dave Herbert

4.12 m-commerce: the next wave of management consulting Thomas Korseman & Daniel Shepherd

4.13 ERP to e-business - the opportunities Sarah Taylor and Barry Curnow

Part Five Consulting Internationally

5.1 Consulting in developing economies and third world countries Colin Adams

5.2 Management Consultancy in the Oil and Gas Industry John Emberton (?)

5.3 Strategic Collaboration Stephen Cardell

5.4 Selected international management consultancy market profiles

The EU

Austria; Herbert Bachmaier

Germany; Klaus Reiners

Greece; Yiangos Charalambous

Ireland; Peter Nolan

Netherlands; Robert Florijn

United Kingdom; Ian Barrett

Scandinavia; Flammming Poulfelt

Denmark, Norway, Sweden

Other Western Europe

Switzerland; Andre Wohlgemuth

Central & Eastern Europe; Jozsef Poor

Bulgaria, Hungary, Poland, Romania, Russia, Slovenia

The Middle East

Jordan; Hatem Abdel Ghani

Africa

Nigeria; David Iornem

South Africa; Angelo Kehayas

The Americas

Brazil; Edusardo de Macedo Rocha

Canada; Heather Osler

USA the CMC College Ethics Survey

Asia & Australasia

Regional Overview; Walter E. Vieira

Australia and New Zealand; Richard Elliott

China PRC; Li Yong

Hong Kong & Pearl River Delta; Gregg Li

Japan; Matsui Shigeki

Appendices

I ICMCI Membership

II FEACO Membership

III Zen Noh Ren Membership (All Japan Federation of Management Organizations)

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