Intercultural Management MBA Masterclass (MBA Masterclass Series) - Softcover

JACOB, Nina

Softcover

ISBN 10: 0749435828 ISBN 13: 9780749435820

Publisher: Kogan Page, 2003

Synopsis

<p>Intercultural management is an emerging but increasingly crucial area of study. Essentially, intercultural management concerns itself with work forces that function in different cultural contexts. These differences can be either "external", where an organization operates across national and ethnic cultures, or "internal", where an organization operates across company differences, branches or regions.</p><p><i>Intercultural Management MBA Masterclass </i>is a thorough and accessible guide to the most important concepts and ideas required to formulate and understand intercultural management strategies. Nina Jacob details the fundamental concepts and ideas using the latest research and international case studies. Designed to meet the needs of busy MBA students and practising managers, the book is both academically rigorous and firmly grounded in management practice.</p><p><i>Intercultural Management MBA Masterclass </i>covers all the need-to-know topics, including: organizational structure; communications; core values; strategy; knowledge management; conflict resolution; expatriate management.</p><p>Full of questions and discussion topics and the most up-to-date case studies, <i>Intercultural Management MBA Masterclass</i> is a practical and authoritative guide for students and practising managers. The book includes international case studies of: Credit Suisse, Nestlé, BMW, IBM, and the International Red Cross.</p><p>Authoritative and academic, yet practical, the MBA Masterclass series is designed to cover the latest developments in management thinking and practice. Covering the core subjects on current MBA programmes and business courses, the series will: accelerate your MBA; develop your knowledge; improve your skills.</p><p>Online supporting resources for this book include an instructors manual with case study supplements.</p>

About this title

About the Author

<b>Nina Jacob </b>is currently a Professor at the Xavier Institute of Management, Bhubaneswar, India. She has recently been Visiting Professor at IESE Business School, Barcelona, Spain; and the KS Graduate Business School, St Gallen, Switzerland. She is also the author of numerous articles on intercultural management. The daughter of a retired career diplomat, she has lived and studied in Japan (The International School of the Sacred Heart, Tokyo) and Canada (Carleton University, Ottawa), and has travelled to all continents on the globe.

Excerpt. © Reprinted by permission. All rights reserved.

<p>Acknowledgements</p><p> Introduction</p><p> 1 Organizational structure and intercultural management</p><p> Case study: Credit Suisse</p><p> Academic discussion</p><p> Conventional organizational structures of global organizations</p><p> Structural mechanisms</p><p> Cultural aspects of Japan, the United States and Europe</p><p> Summary</p><p> 2 Communication and intercultural management</p><p> Case study: Nestle</p><p> Academic discussion</p><p> Intercultural communication</p><p> Intercultural relationships</p><p> Effective corporate communication</p><p> Summary</p><p> 3 Core values and intercultural management</p><p> Case study: Nestle</p><p> Academic discussion</p><p> Skills in intercultural management: a core value</p><p> Core values as ties that bind across cultures</p><p> National cultures and corporate core values</p><p> Core values and the integrationist/differentiation perspective on culture</p><p> Summary</p><p> 4 Strategy and intercultural management</p><p> BMW and 'glocalization': case study in intercultural management</p><p> Academic discussion</p><p> Corporate strategy and intercultural management</p><p> Transnational collaborative arrangements</p><p> Problems with global strategy</p><p> Global strategy and local adaptation</p><p> Advertising and corporate strategy</p><p> Country manager and corporate strategy</p><p> Summary</p><p> 5 Knowledge management and intercultural management</p><p> Case study: IBM</p><p> Academic discussion</p><p> Problems with ignoring knowledge management</p><p> The intranet</p><p> The Internet</p><p> Digital home entertainment products</p><p> Media</p><p> Leveraging knowledge.management in transnational corporations</p><p> Leadership in a knowledge management global corporation</p><p> Summary</p><p> 6 Conflict resolution and intercultural management</p><p> Case study: International Committee of the Red Cross Academic discussion</p><p> Environmental turbulence for host organizations created by globalization</p><p> Conflict arising out of different attitudes to ethics</p><p> Conflict resolution strategy</p><p> Conflict arising out of different attitudes to corporate culture</p><p> Cultural conflict and management style</p><p> Cultural conflict and leadership</p><p> Summary</p><p> 7 Expatriate Management and intercultural Management</p><p> Case study: ICAS</p><p> Academic discussion</p><p> Who expatriates are</p><p> Elements of expatriate management</p><p> Women expatriates</p><p> Gaining acceptance as an expatriate manager</p><p> Summary</p><p> 8 Conclusion: diagnosis and prognosis</p><p> Diagnosis</p><p> Prognosis for intercultural management</p><p> References</p>

Edition details

• Publisher: Kogan Page
• Publication date: 2003
• Language: English
• ISBN 10: 0749435828
• ISBN 13: 9780749435820
• Binding: Paperback
• Edition number: 1
• Number of pages: 256