Communication at Work (Creating Success series, 87) - Softcover

Taylor, Judith

Softcover

ISBN 10: 0749434740 ISBN 13: 9780749434748

Publisher: Kogan page, 2001

Synopsis

<p>Modern electronic communications may have transformed office life, but there is a danger that interpersonal skills are being neglected. It is essential that everyone is confident in their ability to communicate effectively using the variety of methods available.<br><br><i>Communication at Work</i> discusses the skills necessary to use each method of communication in a confident, effective manner. Key topics discussed include:<br><br>communication and professionalism;<br><br>telephone skills;<br><br>effective writing skills;<br><br>face-to-face communication;<br><br>e-mail etiquette.<br><br>This practical guide will ensure you communicate effectively and professionally, by whatever method you choose.</p>

About this title

About the Author

Judith Taylor has been involved in training and development for a number of years. Formerly Head of Staff Development at University College London, she now works as an independent consultant, offering advice, facilitation and coaching. She has a particular interest in helping people deal with mid-life and mid-career transitions. She also writes fiction. Judith is married and lives in London. Further information can be found on her web site: http://www.judithtaylor.com/

Edition details

• Publisher: Kogan page
• Publication date: 2001
• Language: English
• ISBN 10: 0749434740
• ISBN 13: 9780749434748
• Binding: Paperback
• Edition number: 1
• Number of pages: 112