A practical guide to delivering effective training. Offering examples of best practice and case studies from a variety of organizations, including Disney, Volvo and Reckitt & Colman, <i>World Class Training </i>demonstrates how individual trainers and training departments can benchmark performance against global leaders.
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<b>Kaye Thorne </b>is a well-respected talent coach, management consultant, and founder of a creative consultancy based in the UK with associate partnerships in the US and Australia. She has worked with a number of leading organisations in developing their employer brand and is author of <i><b>Coaching for Change</b></i>, also published by Kogan Page.
Alex Machray has many years' experience of training and development in a wide variety of government departments.
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