Synopsis
In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition.
"synopsis" may belong to another edition of this title.
About the Author
David Drennan, formerly Director of Mars Group UK and Special Professor of Management at Nottingham University, is now Managing Director of Good People Management International (GPM).
"About this title" may belong to another edition of this title.
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12 Ladders to World Class Performance : How Your Oganization Can Compete with the Best in the World
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 19017308-75
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12 LADDERS TO WORLD CLASS PERFORMANCE
Published by
Kogan Page Ltd, United Kingdom, London, 1999
ISBN 10: 0749430001
ISBN 13: 9780749430009
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Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001583058
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12 Ladders to World Class Performance: How Your Oganization Can Compete with the Best in the World: Practical Steps to Seizing the Competitive Edge
Seller: medimops, Berlin, Germany
Seller rating 5 out of 5 stars
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M00749430001-G