In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition.
"synopsis" may belong to another edition of this title.
David Drennan, formerly Director of Mars Group UK and Special Professor of Management at Nottingham University, is now Managing Director of Good People Management International (GPM).
"About this title" may belong to another edition of this title.
Seller: AwesomeBooks, Wallingford, United Kingdom
Paperback. Condition: Very Good. 12 LADDERS TO WORLD CLASS PERFORMANCE: Practical Steps to Seizing the Competitive Edge This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780749430009
Quantity: 2 available
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 19017308-75
Quantity: 7 available
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001583058
Quantity: 3 available
Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780749430009
Quantity: 2 available
Seller: medimops, Berlin, Germany
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M00749430001-G