Items related to 12 LADDERS TO WORLD CLASS PERFORMANCE
Synopsis
In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition.
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About the Author
David Drennan, formerly Director of Mars Group UK and Special Professor of Management at Nottingham University, is now Managing Director of Good People Management International (GPM).
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12 LADDERS TO WORLD CLASS PERFORMANCE
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001583058
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12 Ladders to World Class Performance : How Your Oganization Can Compete with the Best in the World
Seller: Better World Books Ltd, Dunfermline, United Kingdom
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Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 19017308-75
Quantity: 7 available