The author of Developing Management Skills Techniques for Improving Learning and Performance focuses on the way in which job-related and on the job activities can be used as opportunities for learning, with the intention of providing managers with the ability to devise approaches to suit their own situations and staff. Second revised edtion. Aimed at middle management, HRM professionals, MBA and DMS students.
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Margaret Dale works for a consortium of universities who are using a specially designed competency based approach for analysing roles to support a range of HR functions. She is also a Non-Executive Director of a Primary Care Trust, an employment expert in personal injury and clinical negligence claims, and a mediator.
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