Coaching for Peak Employee Performance (Richard Chang Collection: Management Skills S.) - Softcover

Foster, Bill; Seeker, Karen R.

Softcover

ISBN 10: 0749426594 ISBN 13: 9780749426590

Publisher: Kogan Page Ltd, 1998

Synopsis

Managers and supervisors need to sharpen their coaching skills if they want their employees to achieve high performance. This workbook-style guide details what those in charge can do to develop staff and help employees to meet, and even exceed, organizational expectations. There is practical advice on collecting performance data, giving feedback and tracking performance results, as well as reproducible forms and worksheets to help managers establish their own system of documentation.

About this title

About the Author

BILL FOSTER, Managing Director of the Publications Division for Richard Chang Associates, Inc., is a practicing manager and trainer with over twelve years of experience in helping others perform better. With a strong background in leadership development, customer service, and selling skills, he has worked with organizations in more than thirty countries. KAREN R. SEEKER, a Senior Consultant for Richard Chang Associates, Inc., is highly skilled in the areas of performance improvement, process management, reengineering, and strategic planning. For over twelve years she has led numerous commercial, government, and academic organizations to improve their performance, specializing in high–tech research and development environments, as well as major corporate providers.

Edition details

• Publisher: Kogan Page Ltd
• Publication date: 1998
• Language: English
• ISBN 10: 0749426594
• ISBN 13: 9780749426590
• Binding: Paperback
• Edition number: 1
• Number of pages: 144