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Applying Successful Training Techniques: A Practical Guide to Coaching and Facilitating Skills (Richard Chang Collection: High Impact Training S.) - Softcover
Synopsis
What turns a good programme into a great one is the trainer. This book focuses on the skills and techniques that make the real difference and teaches about various training tools, the handling of challenging participants and the answering of difficult questions in a variety of situations.
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About the Author
JOE B. WILSON, a VP of Richard Chang Associates, Inc., is a training consultant and instructional media producer with more than 20 years of international experience. He has a broad background in the development of video, print, and computer–based instructional programs––from needs analysis through design, production, implementation, and evaluation. His experience in project management, development, and delivery of training programs spans a wide range––from highly technical systems projects, to management/sales development, to Total Quality implementations.
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