Continuous Process Improvement: Improving Processes for Measurable Results (Richard Chang Collection: Quality Improvement S.) - Softcover

Chang, Richard Y.

 
9780749416522: Continuous Process Improvement: Improving Processes for Measurable Results (Richard Chang Collection: Quality Improvement S.)

Synopsis

This text describes how process improvement works from start to finish, following a clear, practical model and using real-life examples. The book provides tools and techniques for each step of the way, as well as examples of their use. It also provides insights you and your team can apply for both immediate process improvement opportunities and long efforts.

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