Step-by-step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved (Quality Improvement Series) (Richard Chang Collection: Quality Improvement S.) - Softcover

Richard Y. Chang; P. Keith Kelly

 
9780749416515: Step-by-step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved (Quality Improvement Series) (Richard Chang Collection: Quality Improvement S.)

Synopsis

This guidebook takes a common-sense approach to problem solving and provides practical examples and proven methods which can be applied immediately on the job. A simple, easy-to-use problem-solving process is introduced which is explained in a step-by-step fashion and can be used by individual contributors, middle managers, or top-level executives.

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