Making TQM Work (Better Management Skills S.) - Softcover

Sadgrove, Kit

 
9780749415211: Making TQM Work (Better Management Skills S.)

Synopsis

Total quality management (TQM) seeks to transform a company's products. This text describes how managers can help to develop a flexible approach towards the introduction of TQM practices, based on a combination of good ideas and an understanding of the company's needs and goals.

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