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Handling Conflict and Negotiation (Management Action Guides) - Softcover

Manchester Open Learning

 
9780749411404: Handling Conflict and Negotiation (Management Action Guides)

Synopsis

<i>Handling Conflict and Negotiation</i> takes managers through a number of scenarios designed to help them to cope with potential points of tension and conflict. It provides advice on promoting a healthy working climate, controlling emotions, intervening in disputes, settling conflicts and gaining the respect of staff.

"synopsis" may belong to another edition of this title.

Synopsis

This guide takes managers through a number of scenarios designed to help them to cope with potential points of tension and conflict. It provides advice on promoting a healthy working climate, controlling emotions, intervening in disputes, settling conflicts and gaining the respect of staff.

"About this title" may belong to another edition of this title.