Problem Solving and Decision Making (Fast Track MBA) - Softcover

Wilson, Graham

Softcover

ISBN 10: 0749410051 ISBN 13: 9780749410056

Publisher: Kogan Page Ltd, 1993

Synopsis

The success of a manager often depends upon the ability to solve problems, make decisions and give clear direction. Whether these decisions are made while "thinking on your feet" or carefully weighed-up as part of a longer-term strategy, the ability both to think creatively and solve problems is crucial to the role of a manager. This book shows, however, that today's organizations work in new ways. No longer do managers tackle all problems in isolation - more often problems are solved and decisions made as a group activity. Also, managers today use increasingly sophisticated tools and techniques for decision-making. This study shows managers how to solve problems, but at the same time it helps them to understand, recognize and deal with the interpersonal difficulties that interfere with decision-making. The methods it utilizes include specific ways to: pinpoint the problem; record the data; better inform others; decide on the optimum solution; and evaluate the effect of a decision.

About this title

From the Author

New approaches to problem solving!
In Problem Solving I explore the changing world of solving problems. The two main areas are new unstructured approaches to solving problems and the idea that many problems have their roots in relationships between people, individually and in groups. Problem Solving is probably the first main stream management text to explore these ideas. Unstructured approaches to problem solving are needed because people at work now have to deal with broader issues than just technical ones. In these situations the unstructured approach is often more effective. Resolving relationship problems involves looking at the situation from the other person’s perspective-something that is easier said than done. The book offers many ways to achieve this. I believe in today’s changing business world the success of managers often depends on their ability to tackle problems. This book is an effective learning tool for business people who want to understand all aspects of problem solving. The book encourages self-exploration, which will help you formulate practical solutions. In each chapter there are activities for you that help you better understand problem solving and yourself. Further insight comes from highly varied and fascinating case studies throughout the book, which include examples from international companies as well as personal insights from my experiences...

Book Description

Problem Solving provides techniques and skills for managers, facilitators or team members looking for guidance on their changing role in the modern organization. This edition has been updated to provide up-to-date thinking on learning organizations, knowledge transfer and the impact of technology.

Edition details

• Publisher: Kogan Page Ltd
• Publication date: 1993
• Language: English
• ISBN 10: 0749410051
• ISBN 13: 9780749410056
• Binding: Paperback
• Number of pages: 160