Synopsis
One key aspect of quality management is the growing interest in BS 5750 and the linked international standard ISO 9000. Businesses face a number of problems in seeking BS 5750 accreditation and the formal approach to business operation required by BS 5750 can be a difficult hurdle to clear but as a bonus offers considerable management benefits beyond making the company an acceptable supplier. "How to Implement Total Quality Through BS 5750" provides companies with both an introduction to BS 5750 accreditation and a detailed action plan for adapting company procedures to fall in line with this accreditation. Throughout the book, information is given that can be adapted to suit the needs of many different types of businesses - from both the service and manufacturing sectors. Principles and practices are illustrated by detailed examples drawn from case studies on such topics as: whether BS 5750 is right for your company; developing quality system procedures; the quality manual; administrative procedures; implementing quality; monitoring and internal auditing; and BS 5750 assessment.
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