Total quality is generally regarded as the executive's key to success in the 1990s. It is virtually impossible to open a newspaper or trade journal without seeing headlines like "quality counts" or "right first time". Yet despite all the hype and publicity, it is difficult to discover what the quality movement is all about. This text attempts to fill that gap by providing managers with information on all the major themes of the quality movement in one short, straightforward book. "The Quality Movement" explains how the notion of quality has grown and gained importance in Western businesses and suggests what the business world will be like "beyond quality". Essential reading for managers thinking of applying for accredition of the quality standards BS570/ISO9000, this book outlines the difficulties of implementing quality in companies both large and small. In the battle for survival in the business world of the 1990s quality has become an essential seal of approval in the eyes of many customers. Yet as Helga Drummond points out, quality is only a means to an end. Total quality management procedures are intended to provide a competitive weapon to help businesses win. Do they always? Possibly not! "The Quality Movement" will let you decide whether the route to quality is as essential a path to follow as it appears.
"synopsis" may belong to another edition of this title.
FREE shipping within United Kingdom
Destination, rates & speeds£ 32.57 shipping from U.S.A. to United Kingdom
Destination, rates & speedsSeller: Reuseabook, Gloucester, GLOS, United Kingdom
Paperback. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine. Seller Inventory # CHL10377373
Quantity: 1 available
Seller: Reuseabook, Gloucester, GLOS, United Kingdom
Paperback. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Seller Inventory # CHL3639487
Quantity: 1 available
Seller: AwesomeBooks, Wallingford, United Kingdom
Paperback. Condition: Very Good. The Quality Movement: What Total Quality Management is Really All About! This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780749407537
Quantity: 2 available
Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780749407537
Quantity: 2 available
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780749407537. Seller Inventory # 9832152
Quantity: 1 available
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780749407537. Seller Inventory # 9832155
Quantity: 1 available
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780749407537. Seller Inventory # 9515840
Quantity: 1 available
Seller: Librería Diálogo, Ciempozuelos, Madrid, M, Spain
Encuadernación de tapa blanda. Condition: Muy bien. X2501K02518. 200 g. Rústica. Estado, muy bien. Calidad. English. Management. Seller Inventory # X2501K02518
Quantity: 1 available
Seller: NEPO UG, Rüsselsheim am Main, Germany
Taschenbuch. Condition: Gut. 128 Seiten ex Library Book / aus einer wissenschaftlichen Bibliothek Sprache: Englisch Gewicht in Gramm: 200. Seller Inventory # 300325
Quantity: 1 available
Seller: SecondSale, Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00052463637
Quantity: 1 available