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Synopsis
This book begins by covering a range of quality methods and approaches (including TQM, ISO 9000, the Excellence Model and six sigma) to problem solving and improvement. It also includes a range of systems approaches (the hard systems method, SSM and the systems failures method). It then progresses to look at the context in which problem solving and improvement are undertaken. It also studies the factors that need to be managed to secure commitment, encourage team working, devise effective and sustainable solutions, and achieve successful implementation.
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Methods and Approaches and Managing Problem Solving and Improvement
Published by
Open University Worldwide, 2007
ISBN 10: 0749223529
ISBN 13: 9780749223526
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Paperback
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Paperback. Condition: Very Good. Methods and Approaches and Managing Problem Solving and Improvement This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780749223526
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Methods and Approaches and Managing Problem Solving and Improvement
Published by
Open University Worldwide 08/12/2007, 2007
ISBN 10: 0749223529
ISBN 13: 9780749223526
Used
Paperback
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 4 out of 5 stars
Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780749223526
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£ 9.98
£ 6.98 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available