Sets forth techniques used by animal trainers at SeaWorld that accentuate praise and trust-building, and can be equally effective in the office and at home. Read by Tony Roberts.
"synopsis" may belong to another edition of this title.
What do your colleagues, spouse and kids have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive.
Ken Blanchard, Chief Spiritual Officer and Chairman of the Board of the Blanchard Companies, Inc., is the author of a dozen bestselling books, including the blockbuster international bestseller The One Minute Manager and the giant business bestsellers Raving Fans and Gung Ho!. His books have combined sales of more than 12 million copies in more than twenty-five languages. He is married with two children and lives in San Diego, California.
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