This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people, what makes them tick, and the skills you use to change these encounters for the better.
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Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 202 pages. 8.50x5.50x0.50 inches. In Stock. Seller Inventory # zk0741446847
Quantity: 1 available