Cisco Support Exam Certification Guide focuses on review of the concepts involved in diagnosing, isolating, and correcting network problems. Review and practice thoroughly cover five major areas, including 1. Troubleshooting resources, tools, and methodology, 2. Understanding Data-Link Layer troubleshooting, fast switching methods, and buffering technologies, 3. Network Layer protocol troubleshooting, 4. Troubleshooting Catalyst 5000 switches, and 5. Troubleshooting WAN connections. Chapter opening quizzes enable you to evaluate your knowledge of chapter topics and decide how much study you need in each chapter. Foundation summary sections concisely outline major concepts for quick reference. Scenario based exercises and chapter ending review questions reinforce retention and recall of exam topics. Finally, over 200 additional practice questions on the companion CD enables you to build and take random sample tests.
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Amir S. Ranjbar is an instructor and senior network architect for Global Knowledge, the largest Cisco training partner. He is a certified Cisco Systems instructor who teaches the CIT course as well as the ICND, BSCN, BCRAN, OSPF, and BGP courses. Amir has a bachelor's degree in computing and information science and a master's degree in knowledge-based systems from the University of Guelph in Ontario, Canada. He currently holds the CCNP designation and is preparing for the CCIE(r) examinations.
The official self-study test preparation guide for the CCNP Support exam
Coverage of all CCNP Support exam topics enables you to identify and improve your knowledge gaps before the exam date. You'll learn to:
CCNP Support Exam Certification Guide is a comprehensive self-study tool for the CCNP Support exam, which tests your ability to diagnose, isolate, and correct network failures and performance problems. Written by a certified Cisco Systems(r) instructor who teaches the Cisco(r) Internetwork Troubleshooting (CIT) course on a regular basis, this book covers all the major topics on the CCNP Support exam, allowing you to master the exam concepts. In this comprehensive overview of network troubleshooting, you'll learn how to identify troubleshooting targets, use troubleshooting tools, and manage IP, IPX, AppleTalk, Catalyst(r), Frame Relay, and ISDN BRI connections.
Each chapter of CCNP Support Exam Certification Guide focuses your study and tests your knowledge of the subjects through specially designed assessment and study features. "Do I Know This Already?" quizzes assess your knowledge and help you decide how much time you need to spend on each section within a chapter. The well-organized Foundation Topics sections detail all the exam topics you need to master. Each chapter includes a Foundation Summary section that highlights essential concepts for quick reference. Challenging chapter-ending review questions and exercises test your knowledge of the subject matter, reinforce key concepts, and provide you with the opportunity to apply what you've learned in the chapter. In addition, a final chapter of scenarios pulls together concepts from all the chapters to ensure you can apply your knowledge in a real-world environment. Finally, the companion CD-ROM's robust testing engine enables you to take practice exams that mimic the real testing environment, focus on particular topic areas, randomize answers for reusability, track your progress, and refer to electronic text for review.
CCNP Support Exam Certification Guide is part of a recommended learning path from Cisco Systems that can include simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners, please visit www.cisco.com/go/authorizedtraining.
Amir S. Ranjbar is an instructor and senior network architect for Global Knowledge, the largest Cisco training partner. He is a certified Cisco Systems instructor who teaches the CIT course as well as the ICND, BSCN, BCRAN, OSPF, and BGP courses. Amir has a bachelor's degree in computing and information science and a master's degree in knowledge-based systems from the University of Guelph in Ontario, Canada. He currently holds the CCNP designation and is preparing for the CCIE(r) examinations.
Companion CD-ROM
This companion CD-ROM contains a test bank with over 200 practice questions.
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