This combination textbook and workbook, explains each phase of the medical claim cycle, from the time the patient calls for an appointment until the financial transaction for the encounter is completed. Coverage includes types of insurance payers, basic coding and billing rules, and standard requirements for outpatient billing using the CMS-1500 claim form. It also emphasizes legal aspects related to each level of the medical claim cycle and the importance of the medical office employee, showing their responsibility for and impact on successful reimbursement.
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Dr. Jill Brown is an Associate Professor of Management at Bentley University. She received her Ph.D. at the University of Georgia. Dr. Brown's research and teaching interests include ethics, corporate social responsibility, corporate governance and strategic leadership -- with a focus on understanding how businesses can create both financial and social value. Dr. Brown's work has been published in the Journal of Business Ethics, Organization Science, Business Ethics Quarterly, the Journal of Management Studies, the Oxford Handbook of Corporate Social Responsibility, Strategic Organization and Corporate Governance: An International Review. She is an Associate Editor for Corporate Governance: An International Review and serves on the editorial review board of Business and Society. She is an elected Representative-at-Large of the International Association of Business and Society (IABS), an international organization committed to understanding relationships between business, government and society. She also serves as an elected Representative-at-Large of the SIM (Social Issues in Management) Division at the Academy of Management. Dr. Brown has received numerous teaching and reviewing awards, including the Robert and Christine Staub Faculty Excellence Award at Lehigh University.
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