Get it Across!: Effective Communication at Work (Right Way S.) - Softcover

Richards, Dick

 
9780716021209: Get it Across!: Effective Communication at Work (Right Way S.)

Synopsis

Communication in the modern workplace can be a potential minefield: there are official letters, reports and manuals to write; telephones to use in a professional manner; speeches, talks and presentations to give; complaints to respond to ... not to mention faxes, e-mails and web sites!Help is at hand. Get It Across! offers a clear and comprehensive guide to all work-related communication, ideal for those starting out in office work, charity or social club organisers, or even those at the top of the business ladder wishing to brush up their oratory or written technique.Effective communication makes an effective employee, thus an effective organisation. The skills explained in this book will boost your potential and help to create an image of all-round professionalism for your operation.

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From the Publisher

Effective communication at work
Communication is the lifeblood of every activity. If you have something worth saying you must Get it Across at just the right time, in just the right way. There are official letters, reports and manuals to write, telephones to use in a professional manner, speeches, talks and presentations to give, complaints to answer . . . not to mention faxes, e-mails and web sites!

‘Get it Across!' shows how to clear all these hurdles and more - whatever the organisation, whatever the context, whether you are paid or unpaid. Whether you are on the bottom rung of the ladder, or are already the boss, keen to brush up your oratory or written techniques, this is the book for you!

Effective communication advertises the efficiency of both you and your organisation. The skills explained here will boost your potential and help you to create an image of all-round professionalism.

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