Items related to Employee Relations

Employee Relations - Softcover

Bennett; Roger

 
9780712110488: Employee Relations

Synopsis

The term 'employee relations' describes all those aspects of personnel and human resources management that concern the regulation of management/worker relationships arising from collective agreements, collective employment behaviour and the operation of procedures for facilitating interactions between workers and their employing firms.
The second edition of this successful introduction to employee relations adopts a wide perspective - regarding the subject as an important facet of general management and not merely as a description of institutional rules.

"synopsis" may belong to another edition of this title.

Synopsis

The term "employee relations" describes all those aspects of personnel and human resources management that concern the regulation of management / worker realationships arising from collective agreements, collective employment behaviour, and the operation of procedures for facilitating interactions between workers and their employing firms. This book deals with industrial relations ie the "web of rules", practices and conventions associated with collective bargaining and the avoidance and resolution of industrial disputes. It also covers the mechanisms for securing employee participation in the management of enterprises (via works councils and/or worker directors on company boards for example). In addition, procedures for improving co-operation between management and workers for minimizing conflict and systems for involving employees in quality improvement programmes and in customer care are covered.

Other sections cover techniques whereby management may communicate with workers and keep them informed about company policy, industrial relations strategies and topics such as Japanese and Pacific Rim approaches, European Community interventions, Continental European employee relations and more.

"About this title" may belong to another edition of this title.