Anne Dickson defines assertiveness as the art of clear, honest and direct communication. An assertive approach builds self-esteem and strengthens our ability to make our own choices in life, by helping us to manage the anxiety and stress of communicating in difficult situations. Instead of being governed by the need to either please or blame others, assertiveness teaches us to take responsibility for our own feelings and behaviour. Recommended by psychotherapists, doctors, agony aunts, journalists, teachers and, most importantly, by millions of women all around the world who have been inspired and empowered by this book.
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