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Synopsis
Shares experiences of implementing reengineering in companies around the world, offering examples of successes and failures, practical techniques, and new ways of thinking.
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Review
"Reengineering is a must. Most reengineering programs fall far short of their potential. In this brilliant and readable handbook, the father of reengineering explains what's gone wrong--and how to set it right. This is a wise book and genuine page-turner."--Tom PetersA
About the Author
Dr. Michael Hammer is the leading exponent of the concept of reengineering. He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals. He lives in Massachusetts.
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