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Synopsis
Here’s How to Improve Your Business so Every Customer Talks about Your Remarkable Service…
Remarkable Service is not only for an elite hotel or a luxury car dealership. Any business in any industry can be remarkable.
What is Remarkable Service? What are your customers remarking about?
Why don't more businesses create Remarkable Service? Is your business doing all it can to be remarkable?
Learn what it takes to deliver RemarkableService. Discover some of the little things that make a big difference.
In good and bad economic times, Customer Service is the one thing that any business can control and improve upon 24/7, 365 days a year.
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About the Author
Mike Mack is the founder of X5 Management, an Alberta, Canada-based professional services firm that specializes in improving sales and service for mid-market businesses.
Mike holds an MBA from Athabasca University, along with a Fellow of The Institute of Canadian Bankers designation. Mike is a proud member of Synergy Network (Edmonton), serving as Chair in 2016; ACG (Association for Corporate Growth), serving as Chair and Master of Ceremonies for the Northern Alberta Mergers & Acquisitions Conference in Edmonton, Alberta, March 2016; Member of Toastmasters International, obtaining his Distinguished Toastmasters Designation—DTM.
The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership; Member of CAPS (Canadian Association of Professional Speakers); Past-President, Rotary Club of Edmonton Mayfield (2005/06). Mike and his beautiful partner Bonita live in Edmonton and love biking in Edmonton’s River Valley or in the majestic mountains of Alberta."About this title" may belong to another edition of this title.
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REMARKABLE Service : Improve Your Business So Every Customer Talks about Your Service
ISBN 10: 0692602925
ISBN 13: 9780692602928
Used
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 10502855-75