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Best Practices: Building Your Business with Customer-focused Solutions (Simon & Schuster business books) - Softcover
Synopsis
A new revised edition originally published in 1998 as 'BEST PRACTICES: BUILDING YOUR BUSINESS WITH ARTHUR ANDERSEN'S GLOBAL BEST PRACTICES'. An information resource providing access to AA's database, showing how top companies around the globe are improving business performance to increase profit.
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About the Author
Robert Hiebeler is the Managing Director of KnowledgeSpace, Arthur Andersen's innovative approach to leveraging knowledge for its professionals and its clients. Over the past five years he has pioneered the development and deployment throughout Arthur Andersen of the Global Best Practices Knowledge Base, an effort that has captured best practices information from around the world in key business processes. In addition to implementing several productivity and quality Initiatives within Arthur Andersen he has consulted with hundreds of companies worldwide about the search for, and implementation of, best practices to improve business performance. He lives in Chicago, Illinois.
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