Review:
Larry Prusak"Managing Principal, Knowledge Management, IBM Global Services, Consulting GroupA practical, well-written, and thoughtful primer on doing knowledge management. John Mitcham"President and CEO, Tricord Systmes, Inc.O'Dell and Grayson have added significantly to our store of practical know-how and made it available to us all. Read it, use it, and everyone wins. Robert J. Hiebeler"Co-author of "Best Practices"An excellent account of key lessons learned, useful knowledge management frameworks, and very interesting case stories of pioneers in the knowledge area. Kenneth T. Derr"Chairman and CEO, Chevron CorporationA very readable, insightful guide loaded with real-world examples and proven techniques that I know will accelerate my company's progress in managing knowledge. Gabriel Szulanski"Assistnat Professor of Management, Wharton School, University of PennsylvaniaAn essential primer to the transfer of knowledge and best practices and step-by-step guidance to institutionalizing internal knowledge sharing in your organization. Bill Lowrie"President, Amoco CorpoartionA practical guide to the transfer of internal knowledge and best practices. O'Dell and Grayson do an outstanding job of distilling the approaches of successful companies into an insightful and rational prescription for success. Robert H. Buckman"Chairman and CEO of Bulab Holdings, Inc., the parent company of Buckman LaboratoriesMoving from command and control to knowledge sharing requires us all to go through significant culture change. Only by collaborating can we achieve success. "If Only We Knew What We Know" is the best prescription I know for meeting the challenges of the Knowledge Era. Kenneth T. Derr "Chairman and CEO, Chevron Corporation A very readable, insightful guide loaded with real-world examples and proven techniques that I know will accelerate my company's progress in managing knowledge. Robert H. Buckman "Chairman and CEO of Bulab Holdings, Inc., the parent company of Buckman Laboratories Moving from command and control to knowledge sharing requires us all to go through significant culture change. Only by collaborating can we achieve success. "If Only We Knew What We Know" is the best prescription I know for meeting the challenges of the Knowledge Era. Bill Lowrie "President, Amoco Corpoartion A practical guide to the transfer of internal knowledge and best practices. O'Dell and Grayson do an outstanding job of distilling the approaches of successful companies into an insightful and rational prescription for success. Robert J. Hiebeler "Co-author of "Best Practices" An excellent account of key lessons learned, useful knowledge management frameworks, and very interesting case stories of pioneers in the knowledge area. Gabriel Szulanski "Assistnat Professor of Management, Wharton School, University of Pennsylvania An essential primer to the transfer of knowledge and best practices and step-by-step guidance to institutionalizing internal knowledge sharing in your organization. Larry Prusak "Managing Principal, Knowledge Management, IBM Global Services, Consulting Group A practical, well-written, and thoughtful primer on doing knowledge management. John Mitcham "President and CEO, Tricord Systmes, Inc. O'Dell and Grayson have added significantly to our store of practical know-how and made it available to us all. Read it, use it, and everyone wins. Robert J. Hiebeler"Co-author of "Best Practices" An excellent account of key lessons learned, useful knowledge management frameworks, and very interesting case stories of pioneers in the knowledge area. Larry Prusak"Managing Principal, Knowledge Management, IBM Global Services, Consulting Group A practical, well-written, and thoughtful primer on doing knowledge management. Bill Lowrie"President, Amoco Corpoartion A practical guide to the transfer of internal knowledge and best practices. O'Dell and Grayson do an outstanding job of distilling the approaches of successful companies into an insightful and rational prescription for success. Gabriel Szulanski"Assistnat Professor of Management, Wharton School, University of Pennsylvania An essential primer to the transfer of knowledge and best practices and step-by-step guidance to institutionalizing internal knowledge sharing in your organization. Kenneth T. Derr"Chairman and CEO, Chevron Corporation A very readable, insightful guide loaded with real-world examples and proven techniques that I know will accelerate my company's progress in managing knowledge. John Mitcham"President and CEO, Tricord Systmes, Inc. O'Dell and Grayson have added significantly to our store of practical know-how and made it available to us all. Read it, use it, and everyone wins. Robert H. Buckman"Chairman and CEO of Bulab Holdings, Inc., the parent company of Buckman Laboratories Moving from command and control to knowledge sharing requires us all to go through significant culture change. Only by collaborating can we achieve success. "If Only We Knew What We Know" is the best prescription I know for meeting the challenges of the Knowledge Era.
Synopsis:
Despite advances in technology, the effective transfer of knowledge is a challenge for businesses. This text offers a strategy for getting the best out of employees, called "Knowledge Management". It explains how these ideas can help employers identify internal best practice and share knowledge.
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