This detailed look at the "soft" skills needed to succeed as help desk professional will provide students with proven customer support techniques for the workplace.
"synopsis" may belong to another edition of this title.
Seller: BookHolders, Towson, MD, U.S.A.
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: second ] Publisher: Course Technology Pub Date: 11/12/2004 Binding: Paperback Pages: 400 second edition. Seller Inventory # 6666146
Seller: BookHolders, Towson, MD, U.S.A.
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: second ] Publisher: Course Technology Pub Date: 11/12/2004 Binding: Paperback Pages: 400 second edition. Seller Inventory # 6662608
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0619216417I3N00
Seller: a2zbooks, Burgin, KY, U.S.A.
Softcover. Condition: Good. Second Edition. Used Good Condition. Clean. Pages like new. Creases to cover. Normal Shelf wear. 2nd Ed Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; Communications & Media. ISBN: 0619216417. ISBN/EAN: 9780619216412. Pictures of this item not already displayed here available upon request. Inventory No: 1561012140. Seller Inventory # 1561012140