This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
"synopsis" may belong to another edition of this title.
This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
"About this title" may belong to another edition of this title.
Seller: St Vincent de Paul of Lane County, Eugene, OR, U.S.A.
Condition: Good. COVER SHOWS SOME GENERAL WEAR, SUCH AS SCRATCHES, RUBBING, DINGED CORNERS AND CREASES. paperback 100% of proceeds go to charity! Good condition with all pages in tact. Item shows signs of use and may have cosmetic defects. Seller Inventory # Z-001-3375
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Unknown. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0619033630I3N00
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Unknown. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0619033630I3N00
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Unknown. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0619033630I5N00
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Unknown. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0619033630I5N00
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.0619033630.G
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 2nd Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 3363608-6
Seller: a2zbooks, Burgin, KY, U.S.A.
Softcover. Condition: New. 2nd Edition. All pages clean. Book is new.minimal wear from storage. Looks great. Multiple copies available this title. Quantity Available: 2. ISBN: 0619033630. ISBN/EAN: 9780619033637. Pictures of this item not already displayed here available upon request. Inventory No: 1560724369. Seller Inventory # 1560724369
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
paperback. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Seller Inventory # rev4670585543
Quantity: 1 available
Seller: Mispah books, Redhill, SURRE, United Kingdom
paperback. Condition: Good. Good. Dust Jacket NOT present. CD WILL BE MISSING. . SHIPS FROM MULTIPLE LOCATIONS. book. Seller Inventory # ERICA80306190336303