This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
"synopsis" may belong to another edition of this title.
This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
"About this title" may belong to another edition of this title.
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Paperback. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Seller Inventory # mon0000417299
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00073996320
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Fair. 2. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0619033630-7-1
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0619033630I3N00
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0619033630I3N00
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. 2nd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP14196884
Seller: a2zbooks, Burgin, KY, U.S.A.
Softcover. Condition: New. 2nd Edition. All pages clean. Book is new. Quantity Available: 1. ISBN: 0619033630. ISBN/EAN: 9780619033637. Pictures of this item not already displayed here available upon request. Inventory No: 1560724369. Seller Inventory # 1560724369
Seller: a2zbooks, Burgin, KY, U.S.A.
Softcover. Condition: New. 2nd Edition. All pages clean. Book is new. Quantity Available: 1. ISBN: 0619033630. ISBN/EAN: 9780619033637. Pictures of this item not already displayed here available upon request. Inventory No: 1560724370. Seller Inventory # 1560724370