This text introduces, explores, and celebrates the central role interpersonal communication plays in personal and professional relationships. A rich, interactive pedagogy engages students in relevant issues and themes, from the impact of mediated communication--particularly online--to the influence of gender and culture on interpersonal interactions. New concepts are supported by the anecdotal experiences of professionals, literary excerpts, and a number of other box features: Daily Contacts open each chapter with an interpersonal communication challenge designed to engage students in the chapter content.In Theory encourages students to explore interpersonal communication theories, while In Practice promotes experiential learning and builds skills. Daily Contacts Wrap Up, at the end of each chapter, revisits the opening case study so students can reassess their original responses based on the theories presented in the chapter.
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