Items related to The Customer Revolution: How to Thrive When Customers...

The Customer Revolution: How to Thrive When Customers Are in Control - Hardcover

 
9780609607725: The Customer Revolution: How to Thrive When Customers Are in Control

Synopsis

The author of Customers.com focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success. 100,000 first printing.

"synopsis" may belong to another edition of this title.

About the Author

PATRICIA B. SEYBOLD is the author of the international bestseller <b>Customers.com</b> and is the founder and CEO of the Boston-based Patricia Seybold Group (www.psgroup.com). The Seybold Group specializes in helping Fortune 500 companies with their e-business strategies, best practices, and technology architecture decisions. Founded in 1978, the firm offers customized consulting services, an online strategic research service, executive workshops, and in-depth research reports.

From the Inside Flap

onger in control of your company's destiny . . .<br><br>It happened in the music business and it will happen in yours. It's only a matter of time. Customers actually take control of an industry and reshape it from the outside in. Customers decide that the way they want to use an industry's product doesn't fit the current business model. <br><br>Patricia Seybold, author of the influential, bestselling <b>Customers.com</b> would say that that's a revolution. Thanks to the Internet and to mobile wireless devices, both business and consumer customers are demanding that you change your pricing structure, distribution channels, and the way you design and deliver products and services. Your business must be transformed so that it is completely customer-centric, or you will be out of business. <br><br>Her advice to companies facing the customer revolution? You can fight it if you want, just as Don Quixote fought imaginary windmills and thought he was winning battles. But naturally he l

"About this title" may belong to another edition of this title.

Buy Used

Condition: Very Good
This book is in very good condition...
View this item

FREE shipping within United Kingdom

Destination, rates & speeds

Buy New

View this item

£ 17.77 shipping from U.S.A. to United Kingdom

Destination, rates & speeds

Search results for The Customer Revolution: How to Thrive When Customers...

Stock Image

Patricia B. Seybold, Jeffrey M. Lewis, Ronni T. Marshak
Published by Crown Business 01/03/2001, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover

Seller: AwesomeBooks, Wallingford, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780609607725

Contact seller

Buy Used

£ 10.15
Convert currency
Shipping: FREE
Within United Kingdom
Destination, rates & speeds

Quantity: 2 available

Add to basket

Stock Image

Patricia B. Seybold, Jeffrey M. Lewis, Ronni T. Marshak
Published by Crown Business 01/03/2001, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover

Seller: Bahamut Media, Reading, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780609607725

Contact seller

Buy Used

£ 10.15
Convert currency
Shipping: FREE
Within United Kingdom
Destination, rates & speeds

Quantity: 2 available

Add to basket

Stock Image

Patricia B. Seybold, Ronni T. Marshak, Jeffrey M. Lewis
Published by Crown Business, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover

Seller: Hamelyn, Madrid, M, Spain

Seller rating 4 out of 5 stars 4-star rating, Learn more about seller ratings

Condition: Como nuevo. : En 'The Customer Revolution', Patricia Seybold explora cómo las empresas pueden prosperar en una era donde los clientes tienen el control. A través de análisis y casos de estudio de diversas empresas, Seybold ofrece una guía práctica para transformar los negocios y centrarse en el cliente, adaptando estrategias de precios, canales de distribución y diseño de productos para satisfacer las demandas de los consumidores en la economía actual. Este libro proporciona una visión valiosa para las empresas que buscan medir y monitorear lo que realmente importa a sus clientes en tiempo real. EAN: 9780609607725 Tipo: Libros Categoría: Negocios y Economía Título: The Customer Revolution Autor: Patricia B. Seybold| Ronni T. Marshak| Jeffrey M. Lewis Editorial: Crown Pub Idioma: en Páginas: 416 Formato: tapa dura. Seller Inventory # Happ-2024-01-10-b2bcf2aa

Contact seller

Buy Used

£ 6.18
Convert currency
Shipping: £ 5.21
From Spain to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Patricia B. Seybold; Ronni T. Marshak
Published by Crown Business, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover

Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.6. Seller Inventory # G0609607723I4N00

Contact seller

Buy Used

£ 5.70
Convert currency
Shipping: £ 10.78
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Seybold, Patricia B., Marshak, Ronni T.
Published by Crown Business, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover

Seller: Wonder Book, Frederick, MD, U.S.A.

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # C05D-03717

Contact seller

Buy Used

£ 4.97
Convert currency
Shipping: £ 14.80
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Seybold, Patricia B., Marshak, Ronni T.
Published by Crown Business, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover

Seller: Wonder Book, Frederick, MD, U.S.A.

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects. Seller Inventory # A12A-04949

Contact seller

Buy Used

£ 4.97
Convert currency
Shipping: £ 14.80
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Seybold, Patricia B. ; Marshak, Ronni T. ; Lewis, Jeffrey M.
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover First Edition

Seller: Dromanabooks, Newstead, VIC, Australia

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Hard Cover. Condition: As New. Dust Jacket Condition: As New. First Edition. 398p, index. New copy stated first ed. ; 8vo. Seller Inventory # 4321

Contact seller

Buy Used

£ 7.29
Convert currency
Shipping: £ 15.55
From Australia to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Seybold, Patricia B.; Marshak, Ronni T.
Published by Crown Business, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover

Seller: SecondSale, Montgomery, IL, U.S.A.

Seller rating 4 out of 5 stars 4-star rating, Learn more about seller ratings

Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00080337686

Contact seller

Buy Used

£ 4.96
Convert currency
Shipping: £ 25.91
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Seller Image

Seybold, Patricia B. with Ronni T. Marshak and Jeffrey M. Lewis
Published by Crown Business, New York, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
Used Hardcover First Edition Signed

Seller: Black Falcon Books, Wellesley, MA, U.S.A.

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Hardcover. Condition: Near Fine. Dust Jacket Condition: Near Fine. 1st Edition. First edition, stated; first printing, full number line. Inscribed and signed by Seybold on the half-title page. The book is unmarked; spine slant; corners sharp, spine ends lightly bumped. The dust jacket is not price-clipped (original price $27.50); Brodart protected. Signed by Author(s). Seller Inventory # 016056

Contact seller

Buy Used

£ 15.25
Convert currency
Shipping: £ 20.73
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Seybold, Patricia B.; Marshak, Ronni T.
Published by Crown Business, 2001
ISBN 10: 0609607723 ISBN 13: 9780609607725
New Hardcover First Edition

Seller: Budget Books, Pasadena, CA, U.S.A.

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Hardcover. Condition: New. Dust Jacket Condition: New. 1st Edition. Seller Inventory # 4228

Contact seller

Buy New

£ 18.30
Convert currency
Shipping: £ 17.77
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

There are 6 more copies of this book

View all search results for this book