Stop Paddling & Start Rocking the Boat: BUSINESS LESSONS FROM THE SCHOOL OF HARD KNOCKS - Softcover

Pritchett, Louis

Softcover

ISBN 10: 0595445012 ISBN 13: 9780595445011

Publisher: iUniverse, 2007

Synopsis

In 1987, Lou Pritchett, the vice president of sales at Procter & Gamble, had a radical idea. He phoned Sam Walton and invited the visionary chairman of Wal-Mart on a two-day canoe trip. There on the South Fork River in Arkansas, Lou made Sam and offer no profit-minded person could refuse: the chance to forge a partnership between the two colossal firms.This now legendary trip marks the culmination of a lifetime devoted to building customer relationships. Sam wrote Lou, "Thank you for what you have personally done to bring our two companies together and develop a relationship that I think will be outstanding and beneficial to both of us for a long time to come. You are a real friend."

About this title

About the Author

Lou Pritchett?s BeliefsWinning companies can create and sustain genuine love affairs with suppliers, customers, and employees.The object of customer/supplier partnering is to form and maintain a mutually productive relationship in which the needs of both parties are met.Leading companies make room for dreamers and poets because an idea is a thousand times more powerful than a fact.Only when trust and cooperation replace doubt and confrontation can costs be reduced throughout the total system.Top-performing companies choose first to understand, then to meet, and then to exceed customer expectations.

Edition details

• Publisher: iUniverse
• Publication date: 2007
• Language: English
• ISBN 10: 0595445012
• ISBN 13: 9780595445011
• Binding: Paperback
• Number of pages: 290