Where once computers and technology were viewed as great time savers and tools to enable greater profitability, businesses today view technology simply as a cost of doing business. Achieving Process Profitability: Building the IT Profit Center shows that the typical classification of IT as a cost center is wrong, lays out the three canons of IT and shows how to transform the attitudes and perceptions about computers and technology within a business in order to achieve the single, universal and undeniable mission of IT. Written in an easy-going and down-to-earth style that does not talk down to the reader, Achieving Process Profitability puts powerful and empowering concepts and ideas into action plans. Full of real-world examples and analogies that make it accessible to a CEO or an intern, Achieving Process Profitability will revolutionize your conceptions about computers and technology within business and show you exactly how to build the IT Profit Center.
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Greg Deckler has worked as an information technology professional for almost 15 years. He is a co-founder of infonition, a Columbus technology firm that specializes in email migrations and business process automation software development. Greg also serves as a contributing consultant to Ferris Research and writes articles for various publications.
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