You can - contrary to popular opinion - take the stress out of managing problem employees. An Honest Chance assists every manager by offering five steps to help deficient employees acclimate or leave - thus improving the work environment for everyone. Productivity and morale will go up. Employee lawsuits and discrimination cases will go down. Unsatisfactory workers will leave more quickly. Good workers, who just seemed to be problems, will become productive.Every now and then, we find that a dilemma is resolved by something so simple, so natural, that we feel it has been familiar to us our entire life. That is how managers react when reading the Five Phases of working with problem employees.Sooner or later, almost every manager has at least one troublesome employee - someone who can undermine the organization's effectiveness and perhaps the manager's own career."Five-Phase Awareness" has been used by thousands of managers who discovered the key to success. They learned how to recognize which phase an employee is in, then proceed immediately to the next step with confidence. The Five Phases guide every move. Short case studies, taken from real-life situations, help the reader identify the subtleties and variations.
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Marvin Franklin's career is reflected in his no-nonsense approach and validates "Five-Phase Awareness" for organizations of every size. He has served as systems engineer, Human Resources VP, group executive, president, and member of the Board of Directors. He personally taught the Five Phases to over 1,000 managers and executives.
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