From one man’s Hackney market stall to a company serving fifty million customers in thirteen countries every week, this is the extraordinary story of one of Britain’s most remarkable companies. Told by those who themselves feature in it – Tesco’s own employees – it relates a fascinating social history as well as an epic business venture. Drawn from hundreds of hours of interviews with Tesco staff, collected by National Life Stories at the British Library, these personal accounts from across the decades are frank, insightful, sometimes funny and, above all, very human. How, then, did Tesco grow from Jack Cohen’s barrow in Hackney to the hypermarkets in Hungary and Thailand and a home-delivery service to customers from Cheshire to the Czech Republic? Why and how did Tesco survive and (mostly) thrive where other British companies stalled? And what impact has Tesco’s success had on its employees and consumers? Here is Tesco’s authentic story, carefully researched and engagingly written by Sarah Ryle, told for the first time by the people at the very heart of the business.
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Sarah Ryle works in Tesco’s Corporate Affairs team. She read history at Oxford University and trained as a journalist on a local evening newspaper in Bath. She was a business and economics reporter at the Guardian for two years, and retail correspondent and consumer affairs correspondent at the Observer for eight years. She lives in London.
‘For ninety-three years, Tesco has been serving customers in this country. In the life of the company, we are all only here for a short while. But in our time together, we can touch the lives of millions of people and make as big a contribution as any politician or government. It's an incredibly precious responsibility that we hold.’ Philip Clarke, chief executive, October 2012
‘When you get to be as big and as successful as Tesco has become, people put a sort of sheen on the journey – as if the place we got to was inevitable. But it really wasn’t. I think it’s important that Tesco’s story is told honestly because there were moments when we could just as easily have gone the other way. That we didn’t came as a big surprise to plenty of people who predicted that others would be the winners in what is still one of the most competitive markets in the world.’
Sir Terry Leahy, former chief executive, February 2011
From one man’s Hackney market stall to a company serving fifty million customers in thirteen countries every week, this is the extraordinary story of one of Britain’s most remarkable companies. Told by those who themselves feature in it – Tesco’s own employees – it relates a fascinating social history as well as an epic business venture.
Drawn from hundreds of hours of interviews with Tesco staff, collected by National Life Stories at the British Library, these personal accounts from across the decades are frank, insightful, sometimes funny and, above all, very human.
How, then, did Tesco grow from Jack Cohen’s barrow in Hackney to the hypermarkets in Hungary and Thailand and a home-delivery service to customers from Cheshire to the Czech Republic? Why and how did Tesco survive and (mostly) thrive where other British companies stalled? And what impact has Tesco’s success had on its employees and consumers? Here is Tesco’s authentic story, carefully researched and engagingly written by Sarah Ryle, told for the first time by the people at the very heart of the business.
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Paperback. Condition: Very Good. From one mans Hackney market stall to a company serving fifty million customers in thirteen countries every week, this is the extraordinary story of one of Britains most remarkable companies. Told by those who themselves feature in it Tescos own employees it relates a fascinating social history as well as an epic business venture. Drawn from hundreds of hours of interviews with Tesco staff, collected by National Life Stories at the British Library, these personal accounts from across the decades are frank, insightful, sometimes funny and, above all, very human. How, then, did Tesco grow from Jack Cohens barrow in Hackney to the hypermarkets in Hungary and Thailand and a home-delivery service to customers from Cheshire to the Czech Republic? Why and how did Tesco survive and (mostly) thrive where other British companies stalled? And what impact has Tescos success had on its employees and consumers? Here is Tescos authentic story, carefully researched and engagingly written by Sarah Ryle, told for the first time by the people at the very heart of the business. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR005828570
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Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. 1st Edition. In this book is Tesco's authentic story, carefully researched and engagingly written by Sarah Ryle, told for the first time by the people at the very heart of the business The boards, text block and dust jacket are all square, tight and clean. Books are checked and photographed as proof against in-transit damage. Book price includes 2nd class parcel post in UK only. Seller Inventory # 08323
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